Our process
Perhaps you have been considering installing a vending machine at your workplace, accommodation facility, hospital, gym or educational institution, but unsure about the Provender process.
We’ve outlined our step-by-step process below so you can have a clear picture on timeframes for your vending machine installation.
Providing you with:
- Business (owner/manager/HR/office administrator) makes an enquiry to Provender by web, email or phone.
- We will get in touch with you the same day via a call or email to discuss the needs for your business so we can tailor a solution specific to you.
- We will email you our brochure and arrange a Provender team member to meet on your site with a proposal outlining your solution options.
- You and our Provender team member meet on your site to confirm confirm the most suitable machine, machine location, estimated install date, products and pricing.
- Your contract is emailed for you to sign and return.
- Machine preparation commences and your order is booked. It will usually take a period of 2-4 weeks until placement.
Providing you with:
- Business (owner/manager/HR/office administrator) makes an enquiry to Provender by web, email or phone.
- We will get in touch with you the same day via a call or email to discuss the needs for your business so we can tailor a solution specific to you.
- We will email you our brochure and arrange a Provender team member to meet on your site with a proposal outlining your solution options.
- You and our Provender team member meet on your site to confirm confirm the most suitable machine, machine location, estimated install date, products and pricing.
- Your contract is emailed for you to sign and return.
- Machine preparation commences and your order is booked. It will usually take a period of 2-4 weeks until placement.
COVID-19 safety measures
Safety Comes First
Face mask, gloves, and hand sanitiser is used on-site visits and while handling products.
High sanitisation standards
The outsides of the machines are thoroughly cleaned and wiped down at every visit.
Minimum contact
Machines are restocked during quiet hours to avoid contact with your employees.
Your satisfaction is guaranteed
Vending convenience to satisfy your staff, clients, and visitors.

Variety at your fingertips
From fresh cooked meals, healthy snacks and drinks, to PPE and end of trip accessories.

Personalised service
Peace of mind with just one point of contact to take care of all your vending needs.

Tailored solutions
Customised vending options to meet the dietary needs of employees or space requirements

Smart reporting
Machines are monitored remotely 24/7 and products restocked regularly
Our Range of Vending Solutions
Everyday Vending
Tasty treats to keep everyone happy. Enjoy all the classics and snack and drink favourites from well-known brands
Gym vending
From protein bars to high energy drinks and healthy snacks cater to the sport nutrition needs of fitness enthusiasts.
End of trip vending
Enhance your facilities with easy access to everyday accessories and essential toiletries to support active lifestyle habits
PPE Vending
A quick and simple way to provide high-quality PPE necessary for your employees to work safely and more efficiently
Accommodation Vending
Stocked with mini bar favourites, travel accessories and more, delight guests with the luxury of choice and self-serve convenience
Hospital Vending
Our significant research and understanding of the various state nutritional guidelines means we can tailor a vending solution that is right for you and for your staff.

Clever ways to pay
Provender is a market leader in cashless payments, including payment Apps from Smart Phones.
Learn more
Choose from leading vending product brands
Provender caters to a range of palates and carries healthy, low-calorie snacks as well as more indulgent treats.
Learn more
We specialise in healthy vending options
Provender has developed and introduced a range of healthy snacks under our ‘Lifestyle Balance®’ brand.
Learn more
24/7 monitoring technology
We don’t clock out. Ever. With Provender you have the security of 24hr local remote monitoring and support.